Why Choose Stepes for Technology and Software Translations

As a global leader in document translation services, Stepes combines expert linguists, specialized localization processes, and advanced translation technologies to deliver precise, industry-specific translations for the technology and software industry. Our commitment to accuracy and efficiency ensures that your software products, technical documents, and user interfaces are perfectly adapted to international markets, helping you achieve seamless global rollouts and enhanced user satisfaction.

1. Expertise in Technical Language and Software Terminology

Stepes’ professional document translators are both linguists and subject matter experts in the technology and software sectors. Each translator assigned to technology projects is highly skilled in industry-specific language, including programming terms, technical jargon, and software-specific concepts. This expertise is essential when translating complex documents such as software development kits (SDKs), API documentation, user manuals, and release notes. Our translators’ in-depth understanding of key software terminology and language structures ensures that translated content is accurate, consistent, and accessible to users, regardless of the source material’s complexity.

2. Localization for Global Markets

Effective software localization goes beyond simple translation—it requires adapting content to meet the cultural, regulatory, and linguistic standards of each target market. Stepes’ localization specialists understand the nuances of global markets, allowing them to adapt software interfaces, user experiences, and technical documentation with precision. Our process ensures that units of measurement, date formats, currency, and cultural references are localized appropriately, enabling software products to feel natural and intuitive to users around the world. This comprehensive localization process helps ensure user satisfaction, reduces support needs, and facilitates smoother adoption of your software products in diverse markets.

3. Integration with Agile and Continuous Development Workflows

In the fast-paced software industry, frequent updates and iterative improvements are the norm. Stepes’ translation and localization services are designed to integrate seamlessly with agile development processes, supporting continuous integration and continuous deployment (CI/CD) workflows. Through our translation management system (TMS) and real-time API integration, we enable automated translations as content updates are pushed. This capability allows development teams to quickly localize new features, bug fixes, and content changes without interrupting the development cycle, ensuring your software remains consistent and up-to-date in all languages with each release.

4. Cutting-Edge Translation Technology for Enhanced Accuracy and Efficiency

Stepes leverages advanced Computer-Assisted Translation (CAT) tools, translation memory systems, and genAI-powered solutions to maximize both speed and accuracy in our translation projects.

• Translation Memory: Our real-time translation memory stores previously translated content, allowing us to reuse identical or similar content across projects. This ensures that consistent terminology is applied across all documentation and significantly reduces both costs and turnaround times for updates and repetitive content.
• Terminology Management: We build customized glossaries for each client, which are continually updated to ensure consistency in product-specific terminology across all translated content. This is especially important in technology translations, where accuracy in technical terms is essential for functionality and user understanding.
• Generative AI Support: Stepes integrates generative AI solutions to pre-process documents, identifying subject matter and specific content patterns before human translation begins. This AI-driven analysis allows us to select the best strategies for each document type, improving translation speed and precision. AI tools also assist in post-translation quality assurance by scanning for inconsistencies or inaccuracies, supporting human experts in final reviews.

5. Quality Assurance for Technical Accuracy

We understand that even a minor error in software translation can lead to user frustration or software malfunctions. Stepes follows a rigorous multi-tiered quality assurance process to ensure the highest level of accuracy and technical precision. Each translated document undergoes a thorough review by a second linguist and, where applicable, by a technical expert familiar with software and technology terminology. This multi-layered approach allows us to catch potential issues and refine translations before final delivery, ensuring that your software functions smoothly and as intended across all languages.

6. Confidentiality and Security

Our commitment to data security is fundamental to our operations. Hosted on Amazon Web Services (AWS), our cloud-based translation platform ensures that your sensitive software information remains secure. We employ end-to-end encryption, secure file transfer protocols, and strict access control measures to protect all files during and after the translation process. Additionally, every member of our translation team signs confidentiality agreements, and our procedures comply with data protection regulations like GDPR and CCPA, making Stepes a trusted partner for translating proprietary software and technology content.

Technology-Specific Localization Solutions

At Stepes, we understand that successful localization in the technology and software industries extends beyond basic translation. Our technology-specific localization solutions ensure that your software, documentation, and user interfaces are accurately adapted to meet the technical, cultural, and regulatory requirements of each target market, creating a seamless user experience for global audiences.

1. Agile Localization for Software Development and Documentation

In the fast-paced software industry, frequent updates, feature rollouts, and product iterations are common. Stepes supports agile development cycles by embedding localization workflows directly into your development and documentation processes. We work seamlessly with continuous integration and continuous deployment (CI/CD) environments to localize both software content and technical documents in real-time, allowing for simultaneous translation and adaptation.

• Integration with Development and Documentation Platforms: Stepes integrates with leading development and content management platforms, enabling us to localize software updates and documentation revisions as they’re created.
• Sprint-Based Localization: Our team adapts to agile sprints, ensuring that localized software and translated documents, such as user guides and release notes, are delivered alongside new releases.
• Automated Notifications and Collaboration: Through our Translation Management System (TMS), developers and project managers receive automated updates on document translation progress, facilitating immediate review and integration.

2. Translation Management for Software and Technical Documentation

Managing the localization of software and associated documentation requires robust tools to ensure consistency, accuracy, and efficiency. Stepes offers a comprehensive Translation Management System (TMS) that streamlines the localization of software interfaces as well as technical documents such as API guides, SDK manuals, and troubleshooting content.

• Real-Time Translation Memory and Glossary Integration: Our TMS integrates real-time translation memory and client-specific glossaries to maintain consistent terminology across software text, technical documentation, and support materials.
• API Integration for Documentation: Stepes’ TMS supports API integration with your content management systems, allowing automated updates for document translations, so that user manuals and support guides are updated in sync with each software release.
• Centralized Project Management: Our TMS centralizes all localization tasks for software and document translation, enabling clients to monitor progress, review content, and provide feedback in real-time.

3. Advanced Terminology and Contextual Management for Technical Documents

Accurate terminology is essential in software localization and technical documentation translation. Stepes maintains a rigorous terminology management process to ensure consistent use of industry-specific language across both software and documents.

• Client-Specific Glossaries: We develop and maintain customized glossaries for each client, including industry-specific terms and product-specific language, ensuring that technical and software documentation aligns with your company’s terminology standards.
• Contextualization Tools for Documents: Our translators work with contextual tools that provide visual references for user interfaces and technical diagrams, allowing accurate translation of text within its intended context.
• Continuous Glossary Updates: As new terminology arises with updates to software and related documents, our glossaries and translation memory are continuously updated, keeping translations in sync with your evolving content.

4. Generative AI Solutions for Document and Content Analysis

Stepes integrates generative AI (GenAI) solutions to optimize the localization process, especially for large-scale software documentation and content-heavy projects. GenAI helps us analyze documents before translation, identifying subject matter and structural patterns to tailor the approach for different document types.

• AI-Driven Content Previews for Documents: GenAI previews analyze document structure, identifying terminology and context that help guide translators in handling user manuals, API references, and troubleshooting guides.
• Efficiency Gains Through AI Automation: For documents with repetitive elements, such as technical manuals, GenAI can suggest consistent translations, allowing human translators to focus on complex sections, thereby accelerating the document translation process.
• Real-Time Quality Assurance for Documents: AI-powered tools conduct initial quality checks, scanning for terminology consistency and contextual accuracy across translated documents, enhancing the efficiency of human review.

5. Localization for Compliance with Regulatory Standards

For technology products operating in regulated industries, localization must meet regional compliance standards. Stepes ensures that both software products and technical documentation are adapted to adhere to legal and industry-specific standards.

• Data Privacy and Security Compliance in Documentation: Stepes complies with global data privacy regulations, such as GDPR and CCPA, ensuring that both software and related documentation meet local legal requirements.
• Accessibility Standards in Software and Documentation: We help companies comply with accessibility standards like WCAG, making sure localized software interfaces and documentation are accessible to users with disabilities.
• Industry-Specific Compliance: In regulated sectors like healthcare technology and finance, Stepes ensures that all translated documentation and software interfaces meet relevant industry standards and legal requirements.

6. Testing and Quality Assurance for Localized Software and Documentation

Stepes conducts rigorous localization testing to verify that localized software performs accurately and that translated documents meet quality standards for functionality and usability.

• Linguistic and Functional Testing of Software and Documents: Stepes conducts both linguistic testing to verify translation accuracy in software interfaces and detailed reviews of document translations to ensure usability and consistency.
• Cross-Platform Testing for Consistency in Documentation: We test localized software and documentation across platforms, ensuring compatibility and uniform user experience across devices.
• Final Quality Control for Documents: Before delivery, all localized content and translated documents undergo final quality checks to ensure language accuracy, cultural adaptation, and technical compliance, ensuring a seamless experience for users across regions.

Quality Assurance in Technology and Software Translations

In the technology and software industries, even minor translation errors can result in significant usability issues, user dissatisfaction, or compliance risks. At Stepes, we follow a rigorous, multi-layered quality assurance (QA) process to ensure that every translation meets the highest standards of accuracy, functionality, and cultural relevance. By combining expert human oversight, advanced translation technologies, and comprehensive testing, we deliver translations that are consistent, reliable, and fully functional across languages and platforms.

1. Multi-Tiered Review Process for Accuracy and Consistency

• To maintain high quality, Stepes employs a multi-tiered review process where each translation undergoes several stages of scrutiny. This process helps us capture both linguistic accuracy and technical precision, which are critical in software and technology translations.
• Translation, Editing, and Proofreading (TEP): Each project starts with translation by a subject-matter expert, followed by a rigorous editing and proofreading phase. This three-step process ensures that language is clear, terminology is consistent, and technical details are accurately conveyed.
• Independent Quality Review: Once the translation is complete, it undergoes a secondary review by an independent linguist. This additional check helps capture any remaining inconsistencies or potential issues in terminology, ensuring that the final product is polished and accurate.
• Terminology and Style Guide Adherence: Throughout the process, Stepes ensures that translators strictly adhere to client-specific glossaries and style guides, maintaining consistent terminology and tone across all content.

2. In-Context Linguistic and Functional Testing

• In the technology sector, translations need to function seamlessly within the product interface. Stepes’ QA process includes in-context linguistic and functional testing to verify that translations are accurate, fit within design constraints, and maintain user experience integrity.
• In-Product Testing for UI/UX: Translated text is tested within the actual software environment to check for visual or functional issues, such as text truncation, misalignment, or overflow. This testing ensures that UI/UX elements are both linguistically correct and visually intact.
• Localized Functional Testing: For software, we conduct functional testing to verify that buttons, links, error messages, and navigational elements work as expected in all target languages. This testing phase ensures that the software maintains functionality and usability across different languages and regions.
• Simulation of User Scenarios: During testing, Stepes simulates real user scenarios to verify that the localized software responds appropriately to user inputs. This approach helps ensure that the translated product meets the same usability and experience standards as the original.

3. Use of Advanced Technologies for Quality Control

• Stepes employs state-of-the-art translation and QA technologies to streamline the quality assurance process and improve accuracy in technology translations.
• Real-Time Translation Memory and Glossaries: Stepes’ translation memory (TM) and glossary systems are integrated throughout the QA process to maintain consistency across large projects. Real-time TM allows for efficient reuse of previously translated phrases, while glossary tools ensure that industry-specific terminology is consistently applied.
• Automated QA Tools: Automated QA checks are performed to detect common issues like untranslated segments, terminology inconsistencies, and formatting errors. These tools allow us to catch potential issues quickly, enhancing efficiency and accuracy in the QA process.
• AI-Driven Quality Assurance: Our quality assurance process leverages AI technology to analyze translations for language consistency, identify deviations from preferred terminology, and flag potential errors. AI tools assist our linguists by performing preliminary checks, which help improve accuracy and reduce human error before final review.

4. Subject Matter Expertise for Technical Precision

• The technology industry requires deep expertise to accurately translate technical documents and software content. Stepes works with translators who have specialized backgrounds in fields like software engineering, IT, and technical writing to ensure high levels of precision.
• Expertise in Technical Terminology: Our translators are highly skilled in the nuances of technical terminology, allowing them to accurately render complex concepts in the target language. This expertise is essential for accurately translating SDKs, API documentation, and user manuals.
• Industry-Specific Knowledge: We assign translators with knowledge specific to each client’s sector—whether it’s cybersecurity, SaaS, AI, or cloud computing. This ensures that translations are not only linguistically accurate but also contextually relevant to the technology sector.
• Continuous Training and Certification: To stay current with industry changes, Stepes requires continuous training and certification for our translators, ensuring that they are knowledgeable about the latest terminology, regulatory changes, and advancements in the technology and software fields.

5. Cross-Platform and Device Compatibility Testing

• Ensuring that translated content displays correctly across different devices and platforms is critical for software applications. Stepes’ QA process includes cross-platform testing to verify that translations function properly in all target environments.
• Device Compatibility Checks: We test localized software across various devices, including desktops, smartphones, and tablets, to ensure that translations maintain consistency in appearance and functionality.
• Cross-Browser Testing: For web applications, Stepes performs cross-browser testing to ensure that localized content displays correctly on different web browsers, such as Chrome, Firefox, Safari, and Edge, ensuring a consistent user experience across platforms.
• Operating System Compatibility: Our QA process includes testing localized software on multiple operating systems (Windows, macOS, Linux, iOS, and Android) to verify that the software operates seamlessly, regardless of the user’s device or system.

6. Compliance with Localization and Industry Standards

• Stepes is committed to adhering to international quality and localization standards, which are particularly important for technology and software companies operating across borders.
• ISO Certifications: Stepes maintains ISO 9001:2015 certification for quality management and ISO 17100 for translation services. These certifications underscore our commitment to quality, consistency, and customer satisfaction in every project.
• Compliance with WCAG for Accessibility: In line with Web Content Accessibility Guidelines (WCAG), Stepes ensures that localized software content is accessible to users with disabilities. We perform checks to verify compliance, allowing clients to meet accessibility standards in international markets.
• Data Security and Confidentiality: In addition to quality standards, Stepes upholds stringent data security measures to protect sensitive client information. Hosted on AWS, our secure infrastructure ensures that client data remains confidential throughout the translation and localization process.

7. Final Quality Control and Client Feedback Integration

• Stepes concludes the QA process with a comprehensive final quality control review, during which all translated and localized content is thoroughly checked before delivery. This final review phase ensures that each document and software component meets Stepes’ high standards and aligns with the client’s expectations.
• Final Review for Consistency and Accuracy: Before delivery, all content undergoes a final review for consistency, terminology accuracy, and functionality. This stage ensures that both software and documentation are polished and ready for end-users.
• Client Feedback and Continuous Improvement: Stepes values client feedback as part of our continuous improvement efforts. After delivery, we gather client insights and use this feedback to enhance our quality assurance processes, ensuring that we continue to exceed expectations in future projects.