Once your translation project is completed, downloading the translated documents is straightforward. Stepes ensures that accessing your finished translations is easy and secure. This guide will walk you through the steps to download your completed translations.

Step-by-Step Guide to Downloading Completed Translations

1. Notification of Completion
   • Receive a notification via email or an alert in your Stepes account when your translation project is completed.
   • Check your notification settings to ensure timely receipt of these alerts.
2. Log In to Your Stepes Account
   • Log in to your Stepes account to access all your completed projects.
   • Navigate to the dashboard to view a list of your projects.
3. Locate the Completed Project
   • Upon logging in, a banner at the top of your account dashboard will notify you of new completed projects ready for download.
   • Simply click on the ‘Download’ button on this banner to quickly access your translated files.
   • Alternatively, you can find your completed project in the ‘Completed Projects’ section or use the search or filter function for detailed project information.
4. Downloading the Translated Files
   • Download the translated documents from the project page or directly via the banner notification.
   • Ensure the files are in the correct format and save them to your computer or download folder.
5. Check the Downloaded Files
   • Open and review the downloaded files to confirm the quality and formatting.
   • Request revisions through your Stepes account if necessary.
6. Secure and Confidential Handling
   • All downloads are conducted securely, ensuring the safety and privacy of your data.
   • Communicate any specific security requirements to our team.

Additional Support

• Our customer support team is available for assistance with the download process or any questions.
• Technical support can help with file format and compatibility issues.

For Full-Service Clients

• For our full-service clients, Stepes’ dedicated project managers will handle the delivery of your translated files.
• Depending on your preference, the files will be sent either through email or our secure file transfer portal, ensuring a personalized and secure delivery process.
• This added service is part of our commitment to providing comprehensive and convenient translation solutions to our full-service clients.

Downloading completed translations from Stepes is seamless and secure. We ensure an efficient process for accessing your translated documents, enabling you to use your translations promptly and effectively.